FAQ

Gwendolynne made-to-measure gowns generally range from $3,750 to $11,500, with an average price of  $6,750

Clients with smaller budgets might consider our stunning hand embellished boleros, belts & capelets individually crafted by artisan beaders to add to a gown bought elsewhere off the rack. Lower budget clients may also consider a gown from the Gwendolynne White diffusion line.

Creating a beautiful individual piece is different from buying off the rack; it is a process that requires time and patience. Ideally we like * months but at least six months are required for made-to-measure original garments. On occasion we can produce a design in a tighter timeline, particularly over the quieter periods of the year. To speed up the process sometimes additional hurry fees may be incurred. It is always worth asking, as some styles are quicker to produce. If you do have a tight schedule it is important that you are readily available for fittings.

To ensure your purchase is in mint condition and fits you perfectly, all Gwendolynne gowns are individually crafted however we can make gowns in standard sizes in a shorter time frame.

We manage pre-scheduled appointments on Saturdays and during the week, so you will need to secure an appointment in advance to ensure priority service.

Saturdays from 10:30am to 2pm

Tuesdays to Fridays from 11am to 5:30 pm. In peak season we may be heavily booked and there may be delays but in winter we can often accomadate appointments quite fast.

 It is a good idea to wear nude underwear to your initial appointment, as dark underwear can be distracting when trying on dresses.  We find clients that are a bit shy find wearing shape wear useful. If you own a pair of shoes with a heel height that you are comfortable in, it is also useful to bring these along. However, we do have a selection of heels available for trying with the dresses if this is not possible.

No. Your first half hour appointments is complimentary. This appointment is to gauge your synergy with my designs. In order to offer this service, we limit the appointment times to 30min. If further appointments are required prior to purchasing a dress, a fee is required. Further appointments will be charged at $65per 30mins.

Appointment fees are deducted off the price of the gown should you proceed with one of our creations.

We acknowledge that some clients like to bring people they care about and trust to their fittings, but please consider other clients if you choose to bring your family/bridal party with you. On the rare occasion big groups of people can cause a distraction to a peaceful and beautiful experience for others. Too many people can create confusion and we strongly suggest you choose your companions carefully.

Our latest appointment time during the week is 4:30pm or 5pm depending if you require 1 hour or 1/2hour (these appointments are popular and as such are usually booked well in advance) however if you need an evening appointment we can accomodate this at a fee. Please enquire.

Sunday is our day of rest so I’m afraid we are never open and hope you are resting too :)

As soon as you fall pregnant it is important to let us know so we can react to your changing body. We have some great styles that flatter mothers to be. If you let us know early in the process we can pattern cut the look so it can accommodate the changes in your body.

We are happy to accommodate any size and the Gwendolynne team will guide you through the process to ensure all your needs are met.

Gwendolynne is a small business and we do apologise that we cannot accommodate all sizes in our sample range however we do have a range of gowns from size 8 – 22. Even if the sample you love doesn’t fit, we can still get a sense of the dress style on you and can guide you on changes.  Most of our atelier samples are a neatly fitted size 12. 

I am from regional Victoria/interstate/overseas & would love a dress crafted by Gwendolynne. Can you do this, and what is the process?

Yes! Please visit here for more info!

I love creating new things and I am always excited about exploring and your requirements for a dress, so it is worthwhile communicating your ideas. However if the style you seek does not connect with my aesthetic and this makes me feel I cannot give you the desired outcome, I may suggest alternatives for you.If I feels there is that magic synergy between your vision and my style, I am truly excited to create for you. Then only boundaries are time and budget. Designing from scratch is a far more time consuming process and therefore more expensive. This is something for you to consider when deciding which direction you are going to go in.From experience, we have found that working from a sample range achieves the best result, as many clients find it hard to visualise the finished design based on a sketch. Elements of existing styles can make up the look you are seeking, and this way you can physically see how it works on your body.  But I am always confident to make something new and it is FUN!

As we make individually, we have a process where we can check your dress against your size closer to tyour event. We call this appointment your a “fit check”. This is generally one month before your wedding. We do this as it is aligned with your cycle on the day of your event as many women can vary through their cycle. At this point we decide how we will complete the dress based on your size. And the dress is picked up two weeks before the wedding. You can read more about our fitting process here

We can secure your dress by processing a 50% deposit. Your deposit ensures we can accommodate your creation in our schedule in the event we reach capacity. Your dress pick up will happen approximately 2 weeks prior to your wedding date, giving us enough time to make last minute adjustments if necessary. This is when the balance of the dress payment is required

We prefer direct internet payments but we can also accept: EFTPOS, cheque (but not at pick up), cash and most credit cards (except Amex and Diners). Credit card payments incur a 1.5% surcharge.

We close for two weeks over the Christmas period and take all main public holidays. Long weekends when there’s a public holiday (such as a Monday) we are closed on the Saturday prior. We are a small business and some weekends get assigned to annual leave so it is always worthwhile emailing us before to ensure the business is open. We are appointment only and there is only one of me! SO I can sometimes take mid year annual leave.

Fittings are included in our Premium range according to the design you have agreed upon in the initial stages. Naturally if you wish to make any additional amendments to the fit/design during the making process then further costs may apply.

Our Gwendolynne White range works differently but prices do include the measure, fit check and pick up appointments. Fittings are at an additional cost for this range.